{"id":8705,"date":"2022-04-23T17:23:51","date_gmt":"2022-04-23T15:23:51","guid":{"rendered":"https:\/\/www.comptoircolis.com\/?page_id=8705"},"modified":"2023-01-22T15:15:56","modified_gmt":"2023-01-22T14:15:56","slug":"service-clients-dedies","status":"publish","type":"page","link":"https:\/\/www.comptoircolis.com\/index.php\/service-clients-dedies\/","title":{"rendered":"Service clients d\u00e9di\u00e9"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8705\" class=\"elementor elementor-8705\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-73150732 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"73150732\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-137af0b8\" data-id=\"137af0b8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-48b7c14 elementor-widget elementor-widget-text-editor\" data-id=\"48b7c14\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.9.2 - 21-12-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<div class=\"wWOJcd\" tabindex=\"0\" role=\"button\" aria-controls=\"exacc_wS-NYvXnDPCEur4Pjv6TiAo2\" aria-expanded=\"true\" aria-labelledby=\"exacc_wS-NYvXnDPCEur4Pjv6TiAo1\"><h1 id=\"exacc_wS-NYvXnDPCEur4Pjv6TiAo1\" class=\"iDjcJe IX9Lgd wwB5gf\" style=\"text-align: center;\" aria-hidden=\"true\">Comment parler \u00e0 un conseiller <strong>ComptoirColis <\/strong>?<\/h1><\/div><p>\u00a0<\/p><p>\u00a0<\/p><p>\u00a0<\/p><p>\u00a0<\/p><p><a href=\"https:\/\/www.comptoircolis.com\/wp-content\/uploads\/2022\/12\/istockphoto-1059548978-1024x1024-transformed.jpeg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-9659 size-full aligncenter\" src=\"https:\/\/www.comptoircolis.com\/wp-content\/uploads\/2022\/12\/istockphoto-1059548978-1024x1024-transformed.jpeg\" alt=\"\" width=\"1024\" height=\"726\" \/><\/a><\/p><div class=\"wWOJcd\" tabindex=\"0\" role=\"button\" aria-controls=\"exacc_wS-NYvXnDPCEur4Pjv6TiAo2\" aria-expanded=\"true\" aria-labelledby=\"exacc_wS-NYvXnDPCEur4Pjv6TiAo1\"><div class=\"r21Kzd\" data-hveid=\"CAsQAQ\" data-ved=\"2ahUKEwi1zLev7fj3AhVwgs4BHQ7_BKEQuk56BAgLEAE\">\u00a0<\/div><\/div><div id=\"exacc_wS-NYvXnDPCEur4Pjv6TiAo2\" class=\"MBtdbb\" data-ved=\"2ahUKEwi1zLev7fj3AhVwgs4BHQ7_BKEQ7NUEegQICxAD\"><div class=\"ymu2Hb\"><div id=\"_wS-NYvXnDPCEur4Pjv6TiAo20\" class=\"t0bRye r2fjmd\" data-hveid=\"CAsQBA\" data-ved=\"2ahUKEwi1zLev7fj3AhVwgs4BHQ7_BKEQu04oAHoECAsQBA\"><div id=\"WEB_ANSWERS_RESULT_11_wS-NYvXnDPCEur4Pjv6TiAo__3\"><div class=\"wDYxhc\" data-md=\"61\"><div class=\"LGOjhe\" role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\"><span class=\"ILfuVd c3biWd\"><span class=\"hgKElc\">En composant le 03 87 06 88 97, vous pourrez appeler le service clients, le service commercial, pour vous abonner chez\u00a0<b> ComptoirColis<\/b>, demander des informations sur les offres et forfaits ou faire une r\u00e9clamation. <\/span><\/span><\/div><div class=\"LGOjhe\" role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\"><span class=\"ILfuVd c3biWd\"><span class=\"hgKElc\">L&rsquo;appel est au prix d&rsquo;une communication normale.<\/span><\/span><\/div><\/div><\/div><\/div><\/div><\/div><div role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\">\u00a0<\/div><div role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\">\u00a0<\/div><div role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\">\u00a0<\/div><div role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\">\u00a0<\/div><div role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\"><h2>Les enjeux de la Relation Client chez ComptoirColis<\/h2><\/div><div role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\">\u00a0<\/div><div role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\">\u00c9prouv\u00e9e par la crise que nous traversons, l\u2019exp\u00e9rience client est plus que jamais un vecteur de diff\u00e9rentiation et de comp\u00e9titivit\u00e9 pour les entreprises.<\/div><div role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\">Coh\u00e9rence multicanale, \u00e9motion et responsabilit\u00e9 sont trois marqueurs essentiels de la relation client.<\/div><div role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\">\u00a0<\/div><div role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\">\u00a0<\/div><div role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\">\u00a09 comportements cl\u00e9s essentielles chez <strong>ComptoirColis<\/strong> pour renforcer dans le contexte actuelle la confiance de ses clients :<\/div><div style=\"text-align: center;\" role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\">\u00a0<\/div><div style=\"text-align: center;\" role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\"><strong>Accueil<\/strong><\/div><div style=\"text-align: center;\" role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\"><strong>Dynamisme<\/strong><\/div><div style=\"text-align: center;\" role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\"><strong>Engagement<\/strong><\/div><div style=\"text-align: center;\" role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\"><strong>Coh\u00e9rence<\/strong><\/div><div style=\"text-align: center;\" role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\"><strong>Tra\u00e7abilit\u00e9<\/strong><\/div><div style=\"text-align: center;\" role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\"><strong>R\u00e9ponse adapt\u00e9e<\/strong><\/div><div style=\"text-align: center;\" role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\"><strong>Clart\u00e9 des contenus<\/strong><\/div><div style=\"text-align: center;\" role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\"><strong>Proactivit\u00e9<\/strong><\/div><div style=\"text-align: center;\" role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\"><strong>P\u00e9dagogie<\/strong><\/div><div role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\">\u00a0<\/div><div role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\">\u00a0<\/div><div role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\">La maturit\u00e9 de l\u2019entreprise en mati\u00e8re de relation client, et sa capacit\u00e9 d\u2019adaptation sont ind\u00e9niablement les facteurs cl\u00e9s de succ\u00e8s pour maintenir le lien et l\u2019engagement dans ce contexte de crise. Plus que jamais une culture client forte permet de faire la diff\u00e9rence \u00e0 l\u2019heure o\u00f9 tout est remis en question.<\/div><div role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\">\u00a0<\/div><div role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\">\u00a0<\/div><div role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\">\u00a0<\/div><div role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\"><p class=\"edit-cite\" style=\"text-align: right;\"><strong><cite>Karen Tartour, Directrice Exp\u00e9rience clients et collaborateurs, Kantar<\/cite><\/strong><\/p><\/div><div role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\">\u00a0<\/div><div role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\"><figure id=\"attachment_9653\" aria-describedby=\"caption-attachment-9653\" style=\"width: 300px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.comptoircolis.com\/wp-content\/uploads\/2022\/12\/contact-us-g40e5083ed_1920.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-9653\" src=\"https:\/\/www.comptoircolis.com\/wp-content\/uploads\/2022\/12\/contact-us-g40e5083ed_1920-300x86.png\" alt=\"Les enjeux de la Relation Client chez ComptoirColis\" width=\"300\" height=\"86\" \/><\/a><figcaption id=\"caption-attachment-9653\" class=\"wp-caption-text\">Les enjeux de la Relation Client chez ComptoirColis<\/figcaption><\/figure><\/div><div role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\">\u00a0<\/div><div role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\">\u00a0<\/div><div style=\"text-align: center;\" role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\">Nous t\u00e9l\u00e9phoner ; Particuliers &amp; Professionnels 03 87 06 88 97 03 .<\/div><div style=\"text-align: center;\" role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\">Besoin d&rsquo;un devis, d&rsquo;un conseil sur une prestation.<\/div><div style=\"text-align: center;\" role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\">Du lundi au vendredi de 9h \u00e0 18h30 et le samedi de 9h \u00e0 13h00<\/div><div role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\">\u00a0<\/div><div role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\">\u00a0<\/div><div role=\"heading\" data-attrid=\"wa:\/description\" aria-level=\"3\" data-hveid=\"CAYQAA\">\u00a0<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Comment parler \u00e0 un conseiller ComptoirColis ? En composant le 03 87 06 88 97, vous pourrez appeler le service clients, le service commercial, pour vous abonner chez\u00a0 ComptoirColis, demander des informations sur les offres et forfaits ou faire une r\u00e9clamation. L&rsquo;appel est au prix d&rsquo;une communication normale. Les enjeux de la Relation Client chez &hellip; <a href=\"https:\/\/www.comptoircolis.com\/index.php\/service-clients-dedies\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Service clients d\u00e9di\u00e9<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8705","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.comptoircolis.com\/index.php\/wp-json\/wp\/v2\/pages\/8705","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.comptoircolis.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.comptoircolis.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.comptoircolis.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.comptoircolis.com\/index.php\/wp-json\/wp\/v2\/comments?post=8705"}],"version-history":[{"count":31,"href":"https:\/\/www.comptoircolis.com\/index.php\/wp-json\/wp\/v2\/pages\/8705\/revisions"}],"predecessor-version":[{"id":10193,"href":"https:\/\/www.comptoircolis.com\/index.php\/wp-json\/wp\/v2\/pages\/8705\/revisions\/10193"}],"wp:attachment":[{"href":"https:\/\/www.comptoircolis.com\/index.php\/wp-json\/wp\/v2\/media?parent=8705"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}